Last updated: 25 June 2026
Altezza Creative Solutions (“Altezza”, “we”, “our”, or “us”) operates the website https://altezzacreative.com (the “Website”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website or contact us, and the rights you have in relation to that data.
This Privacy Policy is prepared having regard to UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the “PDPL”) and applicable UAE data protection regulations. By using our Website or contacting us, you acknowledge that you have read and understood this Privacy Policy. Where the law requires your consent (for example, for non-essential cookies), we rely on the consent you give through our cookie consent banner, and not merely on your continued use of the Website.
Who we are
Altezza Creative Solutions is a software and digital services company that provides custom application development, web and mobile development, design, data analytics, and related consulting services to business clients. The Website is an informational and business-enquiry platform: it does not offer user accounts, registration, online purchases, or e-commerce checkout. The main way you share personal data with us directly is by completing our contact / “Discuss a project” form or by emailing us.
Data controller and contact details:
- Altezza Creative Solutions
- SAIF Executive Office P8-05-16, SAIF Zone, Sharjah, United Arab Emirates
- Email: info@altezzacreative.com
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, the following terms are used:
- Cookie: a small amount of data generated by a website and saved by your web browser. It is used to recognise your browser and to remember information such as your language preference or cookie consent choices, and may be used to provide analytics or marketing functions.
- Company / we / us / our: Altezza Creative Solutions, SAIF Executive Office P8-05-16, SAIF Zone – Sharjah, UAE, which is responsible for your personal data under this Privacy Policy.
- Country: the country in which Altezza Creative Solutions is based, namely the United Arab Emirates.
- Device: any internet-connected device such as a phone, tablet, or computer that can be used to visit the Website and use its content.
- IP address: a number assigned to every device connected to the Internet. An IP address can often be used to identify the approximate location from which a device connects to the Internet.
- Personnel: individuals who are employed by Altezza Creative Solutions or are under contract to perform a service on our behalf.
- Personal Data: any information that, directly or indirectly – including by reference to an identifier – allows the identification of a natural person.
- Processing: any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
- Service: the Website and the information and business-enquiry functions we make available through it.
- Third-party service: providers and partners – such as analytics, hosting, communications, or marketing providers – whose products or technologies we use to operate the Website.
- Website: Altezza Creative Solutions’ site, accessible at https://altezzacreative.com/.
- You: any individual who visits the Website, contacts us, or otherwise interacts with our Service.
Personal data we collect
Information you provide to us. When you fill in our contact / “Discuss a project” form or contact us by email, we collect the information you choose to give us. This typically includes your name, email address, phone number (if provided), company name (if provided), and the content of your message or project enquiry. We do not require you to create an account or password, and we do not process payments or maintain purchase histories on the Website.
Information collected automatically. When you visit the Website, certain technical information is collected automatically. This may include your IP address, browser type and version, device characteristics and operating system, language preferences, referring URLs, the pages you view, the date and time of your visit, and similar usage and diagnostic information. Some of this information is collected through cookies and similar technologies (see “Cookies and tracking technologies” below). This information is primarily used to maintain the security and operation of the Website and, where you have consented, for analytics purposes. We do not store directly identifying information such as your name in cookies.
How we use your personal data
We use personal data for the following purposes:
- to respond to your enquiry, communicate with you, and provide the information or proposal you request;
- to operate, maintain, secure, and improve the Website and protect it against fraud and misuse;
- where you have given consent, to analyse how the Website is used (statistics);
- to manage our business relationship with prospective and existing clients;
- to comply with applicable legal and regulatory obligations.
We rely on the following legal bases under the PDPL: your consent (for non-essential cookies, such as statistics, and for any marketing communications); the necessity of processing to take steps at your request before entering into, or to perform, a contract (for handling your enquiry); our legitimate business interests (for securing and improving the Website), balanced against your rights; and compliance with our legal obligations.
Personnel
If you are an Altezza Creative Solutions worker or job applicant, we collect the information you voluntarily provide to us. We use that information for human-resources purposes, such as administering benefits to workers and assessing applicants. This data is retained in accordance with applicable UAE labour and legal requirements.
How we share your personal data
We do not sell your personal data. We may share personal data with the following categories of recipients, only as needed for the purposes described above and subject to appropriate safeguards:
- Service providers / processors: hosting and infrastructure providers, email and communications providers, and, where you have consented, analytics providers (such as Google Analytics) that process data on our behalf under contract.
- Corporate affiliates: entities that control, are controlled by, or are under common control with Altezza Creative Solutions, which will treat your data in accordance with this Privacy Policy.
- Professional advisers and authorities: auditors, lawyers, or competent authorities where required by law or to protect our legal rights.
- Successors in a business transfer: in connection with a merger, acquisition, or sale of all or part of our business, provided the recipient agrees to honour this Privacy Policy.
International transfers. Some of our service providers may store or process data outside the United Arab Emirates. In particular, Google Analytics may process data on servers located outside the UAE (for example in the United States). Where personal data is transferred outside the UAE, we take steps to ensure that an adequate level of protection is in place, in accordance with the PDPL, for example through appropriate contractual safeguards.
How long we keep your personal data
We keep personal data only for as long as necessary for the purposes for which it was collected, or as required by law. As a general guide:
- Contact / enquiry data: retained for as long as needed to handle your enquiry and our subsequent business relationship, and typically deleted or anonymised within a reasonable period (indicatively up to 24 months) after the last meaningful contact, unless a longer period is required by law.
- Cookie and analytics data: retained for the lifetime of the relevant cookie (which varies by cookie – see the Cookie Policy) or until you withdraw consent.
- Personnel / applicant data: retained for the period required by applicable UAE labour and legal requirements.
The retention periods above are indicative; please contact us if you need confirmation of how long a specific category of data is kept.
Your rights
Subject to the conditions and exceptions set out in the PDPL, you have the right to:
- be informed about how your personal data is processed and to request access to it;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data where there is no lawful ground to keep it;
- request that we restrict or stop processing your personal data;
- object to processing, including processing for direct-marketing purposes;
- request that your personal data be transferred to you or to another controller (data portability), where applicable;
- withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
- lodge a complaint with the UAE Data Office or other competent authority.
To exercise any of these rights, please contact us at info@altezzacreative.com. We may need to verify your identity before acting on a request. Any update, correction, or deletion will not affect data we have already disclosed to third parties in accordance with this Privacy Policy prior to your request, or data we are legally required to keep.
Cookies and tracking technologies
Our Website uses cookies and similar technologies to recognise the areas of the Website you have visited and to support its functionality. We use a consent management tool that lets you accept or decline non-essential cookies through a consent banner. Essential cookies are required for the Website to function and are always active; all other categories are set only if you give your consent, and you can change or withdraw your choices at any time.
Our cookies are grouped into the following categories:
- Functional – strictly necessary cookies that enable core functionality such as security, network management, accessibility, and storing your cookie preferences. These are always active and cannot be switched off.
- Preferences – cookies that allow the Website to remember choices you make (such as language) to provide a more personalised experience.
- Statistics – cookies used for statistical analysis to help us understand how visitors use the Website. We use Google Analytics for this purpose; it is set only with your consent.
- Marketing – cookies used to track visitors and build profiles in order to show relevant advertising, including, where applicable, remarketing. We do not currently use marketing or advertising trackers; this category is shown in our consent banner in case such tools are introduced in the future.
For the full, up-to-date list of cookies used on the Website, their categories, providers, and durations, please see our Cookie Policy and the consent preferences available through the cookie banner.
Marketing and remarketing
We do not currently use marketing or advertising trackers, pixels, or remarketing services on the Website. Should we introduce them in the future, they would be activated only if you accept the “Marketing” cookie category through our consent banner, and you would be able to withdraw your consent at any time through the cookie preferences. Remarketing (or retargeting) is the practice of showing ads to people who have previously visited a website, on other websites and platforms they use.
Blocking and disabling cookies
In addition to our consent banner, you can set your browser to block or delete cookies and similar technologies. Please note that blocking essential cookies may prevent the Website from functioning properly, and you may not be able to use all of its features. Disabling a cookie or category of cookie does not delete cookies already stored in your browser; you can remove those from within your browser’s settings. Different browsers offer different controls, so please refer to your browser’s help pages for more information.
Links to other websites
This Privacy Policy applies only to our Service. The Website may contain links to other websites that we do not operate or control. We are not responsible for the content or privacy practices of those websites. When you follow a link to another website, this Privacy Policy no longer applies, and your activity on that website is subject to its own policies. Such third parties may use their own cookies or other methods to collect information about you.
Third-party services
We may display, include, or make available third-party content, or provide links to third-party websites or services (“Third-Party Services”). You acknowledge that Altezza Creative Solutions is not responsible for any Third-Party Services, including their accuracy, completeness, legality, or quality, and that you access and use them at your own risk and subject to those third parties’ terms and conditions.
Children’s privacy
Our Website and Service are intended for businesses and adults and are not directed to children. We do not knowingly collect personal data from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete that information from our systems.
Governing law
This Privacy Policy and your use of the Website are governed by the laws of the United Arab Emirates, without regard to conflict-of-laws principles. You consent to the exclusive jurisdiction of the competent courts of the United Arab Emirates in connection with any dispute arising under or in connection with this Privacy Policy. Your use of the Website may also be subject to other local, national, or international laws that apply to you.
Your consent
By using our Website and, where applicable, by accepting cookies through our consent banner, you consent to the processing of your personal data as described in this Privacy Policy. For non-essential cookies and for marketing communications, we rely on the consent you actively provide, and you may withdraw it at any time.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time so that it accurately reflects our Service and legal obligations. Unless otherwise required by law, we will post the updated version on this page and revise the “Last updated” date above. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after changes take effect constitutes acknowledgement of the updated Privacy Policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
- By email: info@altezzacreative.com
- By post: Altezza Creative Solutions, SAIF Executive Office P8-05-16, SAIF Zone, Sharjah, United Arab Emirates