AI has dramatically changed the face of customer service by raising the bar for customer experience, making processes more efficient, and lowering overall operating costs. Companies around the world are fighting for customer experience and finding new ways to achieve it. They are turning to artificial intelligence (AI), machine learning, natural language processing, and advanced […]
The first question you should ask yourself is, why do you want to create a mobile app? Are you chasing a trend hoping to take advantage of someone else’s formula for success, or have you stumbled upon an idea that no one else has implemented before you? Will your solution stand out from the market? […]
Creating an app is the next step after your business has gained influence online. For example, if your customer buys a product from you once a year or you’re a government agency, a web page is usually enough. However, when frequent customer interaction is required, the need for an app comes organically. There are two […]
The main advantage of web apps is discoverability. They are easy to search and share, so they are the most accessible way to present their product or service. This simplicity makes Web sites fundamental to all businesses, so Web technology is usually part of any software solution. The front end is the visual aspect of […]
A software project is never finished. Every app, web, or other digital solution needs constant maintenance. Your product may one day be the best, but that perfection is fleeting, and stagnation will hurt it. Continuous improvement can keep it on top. Effectively delivering new iterations of your product helps it thrive among the competition. This […]
Over the past year, data loss and cyber incidents have reached an all-time high. That’s why cyber security has become a top priority for everyone, including large companies and small and medium-sized businesses, governments, and individuals. Let’s look at the most common types of cybersecurity threats and how to protect against them. The year 2020 […]